Frequently Asked Questions

Call (208) 227-1100 to make an appointment with us!

Most patients can self-refer. Some insurance plans require a referral—if you’re unsure, we’ll check benefits for you.

Often, yes. Call us; we reserve slots for acute injuries (sprains, fractures, sports injuries).

If you have severe pain, uncontrolled bleeding, numbness/weakness, or suspect a major fracture, call 911 or go to the ER.

Photo ID, insurance card, medication list, prior imaging/reports, and any braces or orthotics you use.

Yes, to assist your doctor, any previous films you have should be with you at the time of your appointment. You will need to contact the physician or facility where your films were taken and arrange to pick them up. Most facilities need your name, date of birth, type of films, and appreciate at least 24 hours notice to get your films ready.

We cannot release MRI, CT, or DEXA images, they have to be requested from the facility they were taken at.

You will need to call (208) 227-1139 to request that your films be pulled. They will need your name, date of birth, the name of your physician you saw when your films were taken, and the name of the doctor you are seeing. Also, please provide a telephone number where you can be reached. Please call at least 24 hours before you will need to pick up your films.

We should add we have shorts to change into if necessary. If possible, avoid wearing any type of clothing with metal in the area being filmed.

For example: if you are having a hip X-ray, you should wear sweats or warm-up pants (that don't have any metal) opposed to jeans (that have metal zippers and buttons). For your X-ray you will have to remove any jewelry or other metals from the area being filmed.

An X-ray is only taken when ordered by your doctor. Summit Orthopaedic's physicians will always make sure that an X-ray is necessary for your treatment and care. Keeping radiation to a minimum, while producing quality diagnostic exams, is the top priority for our radiological technologists. All our radiological technologists are licensed and registered with the ARRT (American Registry of Radiologic Technologists).

While the radiation is minimal, always inform your doctor that you are (or think you are) pregnant prior to getting an X-ray. Your doctor may discuss any potential risks of having an X-ray.

Payment is required at the time of service for regular appointments; however, for major procedures or surgeries, one half (1/2) of the total is necessary for a down payment.

Summit Orthopaedics' Business Office is dedicated to ensuring that all of your questions are answered. They can be reached at (208) 227-6003.

We are a CCN, Blue Cross, Blue Shield, Traditional and PPO provider; we are participating physicians with Medicare providers as well. We are not a Champus provider.

No. However, as of 2026, some medicare insurance providers require a referral to a specialist. Call and check with us or your primary care physician.

Summit Orthopaedics has two dedicated lines (listed below) for prescription refills. You can call (208) 227-1100 and select your provider, or (208) 227-6002 to speak with a clinical person.

Please allow 24 hours for your medication to be refilled. Please call a few days before your medication runs out to ensure that you will have plenty of time for a refill. Please call the front desk at (208) 227-1100 and allow 24 to 48 business hours for refill completion.